1. Information We Collect
We collect information you provide directly to us, such as:
- Account Information: Name, email address, phone number, farm details
- Farm Data: Crop information, inventory records, production data, harvest logs
- Location Data: Farm coordinates, field boundaries (with your consent)
- Usage Data: How you interact with our Service, features used, time spent
- Device Information: IP address, browser type, operating system
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Generate AI-powered farming recommendations
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- With Your Consent: When you explicitly agree to share information
- Service Providers: Trusted partners who help us operate our Service
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure data centers and infrastructure
- Employee training on data protection
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or legal requirements.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Update: Correct or update your information
- Delete: Request deletion of your account and data
- Portability: Export your data in a standard format
- Opt-out: Unsubscribe from marketing communications
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our Service
- Provide personalized content and recommendations
- Improve security and prevent fraud
8. Third-Party Services
Our Service may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
10. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our Service.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@GreenGiraffes.farm
- Phone: +260 XXX XXX XXX
- Address: Lusaka, Zambia